In fortifying data-driven decision-making and supporting strategic and operational planning, Saint Louis University (SLU) held its Management Review (MR) for Academic Year (AY) 2025-2026 on 03 June 2026 at the Fr. Francis Gevers Hall, Diego Silang Building, SLU Main Campus.
The Review, which looked into operational data and resources, was conducted based on the five-point agenda focusing on the strategic implementation of the International Organization for Standardization (ISO)’s Educational Organization Management System (EOMS) 21001:2018. The agenda included: Review of Previous Actions, Performance and Effectiveness of the Management System, Resource Adequacy and Risk Management, Improvement and Future Planning, and Management Review Outputs (Decisions and Actions).
The MR was attended by the different heads of schools and offices with the top management led by Rev. Fr. Gilbert B. Sales, CICM, PhD.
Central to the Reports were presentations of best practices and proposed actions for continuous quality improvement (CQI).
Agenda 1: Review of Previous Actions
Director of the Office of Institutional Development and Quality Assurance (OIDQA), Hector L. Martin, PhD, discussed the updates of prior Management Review actions and presented success benchmarks, critical issues and risks needing monitoring, opportunities, changes in relevant internal and external issues, and findings from external Quality Assurance (QA) evaluations, specifically the Philippine Accrediting Association of Schools, Colleges and Universities (PAASCU) Accreditation and ASEAN University Network-Quality Assurance (AUN-QA) Programme Assessment.
Agenda 2: Performance and Effectiveness of the Management System
Director of the Research, Innovation, and Sustainable Extension (RISE) Center Richel L. Lamadrid, DES, presented insights from the satisfaction rates and feedback of Louisian learners and other beneficiaries which were drawn from the SLU Client Feedback Survey Results AY 2025-2026, as well as the data stream from the January 2026 graduating students.
A review of the University’s actual performance in terms of the achievement of institutional Key Result Areas (KRA) followed which was presented by OIDQA Coordinator and Co-Chair for Institutional Development and Planning Geraldine S. Wakat, PhD.
In terms of SLU’s Process Performance and Conformity of Education Products and Services report, External Quality Assurance (QA) Coordinator for Institutional and Program Accreditation and Certification Maureen Jane O. Bandoc, PhD, presented data that evaluated performance indicators of completion rates and licensure examination results that sought to answer two key questions: “How effectively do we graduate our students?” and “How successfully do our graduates meet the industry licensing standards?”
Thereafter, QA Coordinator for Institutional and Program Assessment Kasima Rose M. Mendoza discussed the Monitoring and Measuring Results of Paper Trail’s performance since its launch in September 2025. Complementing this, Document Control Officer Triceayn Marie D. Prestousa reported on the status of control documents on the Paper Trail.
QA Coordinator for Institutional Reputation and Effectiveness Engr. Janice Kaye L. Aquino then presented the University’s Global Rankings and Ratings Report. The portfolio showed how SLU was assessed by seven ranking bodies: World University Rankings for Innovation (WURI), Times Higher Education (THE) University Impact Rankings, THE World University Rankings, Quacquarelli Symonds (QS) Stars, UI GreenMetric, AppliedHE, and QS WOrld University Rankings Asia.
Internal Quality Auditor Delia C. Latawan tackled the Internal and External Audit findings and recommendations while Assistant Treasurer Allan Frank B. Silva reported on the Performance of External Providers as suppliers and canteen services.
Further, SLU Vice President for Academic Affairs Felina S. Espique, PhD discussed the Formative and Summative Assessment Outcomes that comprehensively evaluated the overall achievement of Program Educational Objectives (PEOs), Program Learning Outcomes (PLOs), and Course Learning Outcomes (CLOs) . The report also included an overview of performance outcomes validated by degree completion rates.
Agenda 3: Resource Adequacy and Risk Management
The Review proceeded with the report on Adequacy of Resources, particularly ensuring that an institution has necessary people, facilities, and tools to achieve outcomes.
Vice President for Administration Atty. Shellah Yzanne P. Merced gave an overview of the staffing levels and infrastructure, specifically aspects in human resources, technology, infrastructure, and physical environment. Right after, Vice President for Finance Roberto M. Arguelles, PhD, presented key points on Financial Resources and Institutional Sustainability. It was stressed that effective management remains essential to ensure long-term sustainability and the achievement of institutional goals through strategic resource protection.
Agenda 4: Improvement and Future Planning
Moving forward, a review of proposals by various units under the “Opportunities for Continual Improvement Identified or Proposed Projects“ was facilitated by Dr. Martin.
Also, to look closely at the performance data of workforce programs and identify what is working well and how to scale best processes to serve the SLU community, Human Resource Department Director Jeremy Lee Dela Cruz presented the report on Staff Feedback related to activities to enhance their competence, the Review of employee satisfaction and professional development needs, and the results of the Happiness Index Survey.
Agenda 5: Management Review Outputs (Decisions and Actions)
In line with the review of proposals in Agenda 4, Agenda 5 was coincidingly held where each item was presented, discussed within the Management Team, and assessed by the Advisory Council as led by Fr. Sales.
The conduct of the MR for AY 2025-2026 is reflective of the essence of quality improvement and assurance of which SLU will remain perseverant in, especially considering the constantly evolving landscape of higher education both locally and globally. To stay resilient, excellent, and relevant, continual improvement is critical– management reviews are therefore vital.
