by SLU Human Resource Department
In commemoration of National Disability Prevention and Rehabilitation Week, the Human Resource Department of Saint Louis University (SLU) organized an insightful on-demand webinar titled “Serving Customers with Disabilities.” Held from 12 to 31 July 2023, this webinar aimed to equip SLU employees with the knowledge and skills to better cater to customers and clients with disabilities.
Dr. Marilyn L. Balmeo, a distinguished expert in the field, led the informative sessions, delving into the nuances of serving individuals with various disabilities. The discussions emphasized the importance of recognizing and respecting their unique characteristics. Just like any other client of the University, individuals with disabilities deserve patience, understanding, politeness, clear communication, and the utmost respect.